Pickups & Shipping tips
Take advantage of the latest practical tips for a seamless pickup and delivery experience. Arrange a one-time shipment pickup, and we’ll send a FedEx courier to your location. You can schedule a pickup filling this application
Make the list of the items you need to send to your friend, family or just to the office
Pack it in an envelope or box that best suits
Write the sender's (you) and the recipient's data
Request the pickup at the address where the package is to be collected
We receive your request and we will pick up your package
Save the pickup number
For the collection,
Always make sure that someone is available at the time of collection
Our staff will collect the package according to what is best for you.
With the collection / shipping number, you can track your package in real time
Anything or doubt, do not hesitate to call us
The delivery will always be made according to the modality you choose: 10-12: 00, 14:00 and 19:00
Any incident, you get in touch with us
We ship worldwide?
Yes, We ship worldwide. If you can't find your destination on the list, please contact us.
Do we ship from other countries?
No. For now, we only offer services from Spain to other parts of the world.
Do the prices include VAT?
Yes. All our prices include 21%. VAT.
Do we ship to the Canary Islands, Ceuta and Melilla?
Yes. However, in these parts of the Spanish territory, due to current tax legislation, you have to pay fees: different taxes, customs management, among other expenses. All of this increases shipping prices to these parts of Spain.
Can I request a home collection?
Yes. You can do it from the comfort of your mobile and computer.